Tax refund service

Opening HoursHow to get here 

1.Non-PRC tourists who stay in Mainland China for no more than 183 days consecutively and spend a minimum of CNY500 on the same day in designated boutiques in Suzhou Village, must present their valid passport or Mainland travel permit for Hong Kong, Macau and Taiwan residents, and complete a Tax Refund Application at Welcome Centre.


2.Tax refunds will only be made for goods taken out of Mainland China by the tourist within 90 days of the application. Before departure, present your VAT Invoice, Tax Refund Application with the goods to the Customs office at Shanghai Pudong Airport for inspection and refund.


3.To return goods, please bring them together with the Tax Refund Application and VAT Invoice to Welcome Centre.



*The tax refund policy is subject to the latest government regulations. Please refer to the following website

*If you have any questions, please go to Welcome Centre or contact us with the phone number.


Tax refundable brand list

Opening HoursHow to get here 


Register as member for exclusive offers and other benefits